Customer Service Sales Advisor

HMG Careers is seeking motivated Customer Service Sales Advisors to support Globe Life–affiliated agencies across North America. In this client-facing role, you’ll educate prospects on coverage options, deliver exceptional service, and drive policy enrollments while upholding our values of integrity, transparency, and a candidate-first experience. Ideal for licensed insurance professionals or driven newcomers ready to learn, earn, and grow with continuous licensing support.

• Engage inbound and outbound prospects to understand needs and recommend suitable Globe Life insurance products
• Provide exceptional customer service through phone, video, and digital channels, resolving questions and guiding applicants through the sales and onboarding process
• Educate clients on policy features, eligibility, premiums, claims processes, and value propositions
• Follow a consultative sales process to present quotes, overcome objections, and close enrollments compliantly
• Maintain accurate, timely records in CRM and adhere to all regulatory and agency documentation standards
• Collaborate with agency leaders to meet weekly activity metrics and monthly production targets
• Support policyholders post-sale with billing updates, beneficiary changes, and coverage reviews
• Continuously develop product knowledge, sales techniques, and compliance practices through training
• Uphold HMG’s standards of integrity, diversity, inclusion, and transparency in every client interaction

• Proven experience in customer service and/or sales, ideally in insurance, financial services, call center, or similar client-facing environment
• Excellent communication, active listening, and consultative selling skills with a professional phone/video presence
• Goal-oriented mindset with a track record of meeting or exceeding activity and production targets
• Strong organizational skills and comfort using CRM and digital communication tools
• Ability to work flexible hours to accommodate client schedules across North America
• High school diploma or equivalent required; college coursework a plus
• Life and Health insurance license (or willingness to obtain promptly with HMG-supported licensing)
• Commitment to ethical sales practices and regulatory compliance
• Eligibility to work in the applicable region and reliable internet/technology for remote or hybrid work as assigned

HMG Careers hires and places insurance advisors for select agencies that operate across North America under Globe Life. The company specializes in sourcing, screening, and onboarding licensed and aspiring insurance professionals to support agency growth and client acquisition. To connect motivated insurance professionals with reputable Globe Life-affiliated agencies across North America, accelerating career growth while helping agencies build high-performing, client-focused teams.