Head of HR (test) - Riverside, California

Cashea is seeking a mission-driven Head of HR to build and scale our people function as we bring optimism back to Venezuelans through innovative financial products. You will own the full People strategy—talent acquisition, culture, total rewards, performance, learning, and compliance—while partnering with founders and leaders to support a rapidly growing fintech serving 7M+ customers. This role combines strategic design with hands-on execution across Venezuela- and US-based operations, fostering a transparent, inclusive, and high-impact culture aligned with our values..

• Design and execute a comprehensive People strategy aligned with Cashea’s mission, values, and business goals

• Build and lead all HR centers of excellence: Talent Acquisition, People Operations, Performance & Development, Total Rewards, and Employee Relations

• Establish scalable HR processes, policies, and systems (ATS/HRIS/payroll/benefits), ensuring compliance across Venezuela and US jurisdictions

• Develop and manage workforce planning, headcount budgeting, and org design in partnership with Finance and Leadership

• Own the full talent lifecycle: employer branding, recruiting, onboarding, engagement, retention, and offboarding

• Implement performance management, goal-setting (OKRs), succession planning, and leadership development frameworks

• Create learning and development programs to upskill managers and teams in a fast-paced fintech environment

• Design competitive, equitable compensation and benefits strategies; lead benchmarking and compensation cycles

• Foster a culture of transparency, inclusion, and impact; drive employee listening (eNPS, pulse surveys) and action plans

• Oversee employee relations with fairness and rigor; mitigate risk and ensure compliant, values-aligned practices

• Track and report People analytics (hiring velocity, quality of hire, retention, diversity, engagement) to inform decisions

• Serve as a trusted advisor to executives and managers on organizational health, change management, and coaching

• Own HR vendor management and negotiate contracts for tools and services

• 7+ years of progressive HR experience with 3+ years leading the People function (Head of HR/Director) in a high-growth startup or tech company

• Proven experience building HR infrastructure from 0→1→scale, including recruiting, performance, and total rewards

• Fluency in Spanish and professional proficiency in English; comfortable operating across Venezuela and US contexts

• Strong knowledge of HR compliance, labor practices, and policies relevant to LATAM (Venezuela) and familiarity with US practices

• Track record driving measurable outcomes in hiring, engagement, retention, and organizational effectiveness

• Hands-on operator with strategic capability; comfortable switching between execution and executive-level planning

• Expertise with HRIS/ATS/payroll systems and People analytics; data-driven decision-making

• Experience designing compensation frameworks, leveling, and conducting market benchmarking

• Demonstrated ability to coach executives and managers; strong facilitation and change management skills

• High integrity and discretion; commitment to transparency, inclusion, and impact

• Fintech or financial services experience is a plus

• Ability to work Miami-based hours and collaborate with distributed teams; occasional travel as needed

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Hello! We’re Cashea 👋, and we're on a mission to bring optimism back to Venezuelans 🇻🇪 by building innovative financial products. Since our launch in 2022, we've been dedicated to democratizing financial inclusion through cutting-edge technology. In that time, we've grown to serve over 7 million customers, developed a range of products for both consumers and merchants, and become a trusted name in Venezuela—winning both minds and hearts 💛.

Bring optimism back to Venezuelans 🇻🇪 by building innovative financial products, nice!.